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Oracle Customer Contact Page Giving Error When We Click On Details Icon (Doc ID 1998391.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transactions Related

Attempting to click on the details icon in communications tab of customer account, the following error occurs.

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Query customer
2. Click on communications tab, details Icon against customer contact

Customer is unable to update contact details


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