Drop Ship Return Transactions Hitting The Wrong Account
Last updated on APRIL 06, 2017
Applies to:Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Dropship Return Transactions generate incorrect accounting.
1. Return to Receiving:
Dr. Clearing account
Cr. Inventory valuation account
2. Return to Vendor:
Dr. Accrual account
Cr. Receiving inspection account
Expected behavior, both return to receiving and return to vendor should take the consist account either clearing or receiving inspection.
The issue can be reproduced at will with the following steps:
1. Create Dropship order
2. Perform PO receipt, in RT, the drop_ship_code is as 2
3. Do the Return, check RT, its drop_ship_code should be 3
According to Doc ID 1538591.1, the logic of dropship return transaction:
If a return to receiving happens, the system takes a clearing account instead of a receiving inspection account, but when a return to vendor is made on the same receipt, the system takes the receiving inspection account, which causes both accounts to be unbalanced.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms