Drop Ship Return Transactions Hitting The Wrong Account
(Doc ID 1998509.1)
Last updated on MARCH 25, 2019
Applies to:Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.
Dropship Return Transactions generate incorrect accounting.
1. Return to Receiving:
Dr. Clearing account
Cr. Inventory valuation account
2. Return to Vendor:
Dr. Accrual account
Cr. Receiving inspection account
Expected behavior, both return to receiving and return to vendor should take the consist account, either clearing or receiving inspection.
The issue can be reproduced at will with the following steps:
1. Create Dropship order
2. Perform PO receipt, in RT, the drop_ship_code is as 2
3. Do the Return, check RT, its drop_ship_code should be 3
According to Doc ID 1538591.1, the logic of dropship return transaction:
If a return to receiving happens, the system takes a clearing account instead of a receiving inspection account, but when a return to vendor is made on the same receipt, the system takes the receiving inspection account, which causes both accounts to be unbalanced.
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