Drop Ship Return Transactions Hitting The Wrong Account

(Doc ID 1998509.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Dropship Return Transactions generate incorrect accounting.

Current behavior
---------------------
1. Return to Receiving:
Dr. Clearing account
 Cr. Inventory valuation account

2. Return to Vendor:
Dr. Accrual account
 Cr. Receiving inspection account

EXPECTED BEHAVIOR
Expected behavior, both return to receiving and return to vendor should take the consist account either clearing or receiving inspection.

STEPS
The issue can be reproduced at will with the following steps:
1. Create Dropship order                                            
2. Perform PO receipt, in RT, the drop_ship_code is as 2              
3. Do the Return, check RT, its drop_ship_code should be 3

Changes

According to Doc ID 1538591.1, the logic of dropship return transaction:
If a return to receiving happens, the system takes a clearing account instead of a receiving inspection account, but when a return to vendor is made on the same receipt, the system takes the receiving inspection account, which causes both accounts to be unbalanced.

NOTE: Above Document has been made inaccessible due to incorrect information.

Cause

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