R12 Purchase Order Change Order Project Error "There was an error submitting the change request. Please contact your system administrator." (Doc ID 1998688.1)

Last updated on APRIL 12, 2019

Applies to:

Symptoms

When attempting to make a change request to a PO with project and award information, the following error occurs.

ERROR
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"There was an error submitting the change request. Please contact your system administrator."


STEPS
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The issue can be reproduced at will with the following steps:
1. Log into iProcurement.
2. Create a non-catalog request with project and award information and submit for approval. Requisition xxxx is approved.
3. From Oracle Purchasing, autocreate PO xxx from the same approved requisition. PO xxx is approved.
4. Return to iProcurement and select requisition xxxx for change request.
5. From the Change Order xxxxx: Review and Submit page, click on the Submit button.

Changes

Cause

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