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Marked, Locked Serial if Clear Line after Enter Lot and Serial (Doc ID 1998763.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Serials incorrectly become locked and unusable when users begin with one serial and change to another.
The mark id is populated on MTL_SERIAL_NUMBERS.

* This impacts various types of transactions like subinventory transfer, project transfer, miscellaneous issue.

Expected Behavior
Expect serials available.

STEPS
1. Choose a lot/serial controlled item.
2. Navigate to inventory > Transactions > Subinventory Transfer
3. Choose subinventory transfer on the header page.
4. Choose the item, from/to subinventory, LOT, and quantity on the lines page.
5. Choose the lot/serial button.
6. Enter serials
7. Choose ok
8. Press the CLEAR Button.
9. Enter a new transaction.
* The earlier serial is no longer available. IF you save a new transaction, the earlier serial is also marked and lost as an orphan.

BUSINESS IMPACT
Serials are unusable on future transactions.
Confusing to users that do not see serials available.
Could delay orders and transactions resulting in delays on wip processing, sales order shipment, and general warehouse movement.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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