Mailer Fails With In Log: SMTPSendFailedException: 503 you must authenticate first (#5.5.1) (Doc ID 1998901.1)

Last updated on DECEMBER 14, 2016

Applies to:

Oracle Workflow - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.1.3 version, the Workflow Mailer
is failing with error:

Problem encountered when sending to {[[SYSADMIN <XXXXXX@XXXXX.com>]]} -> com.sun.mail.smtp.SMTPSendFailedException: 503 you must authenticate first (#5.5.1)

 

Cause

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