20322330 Line Status Of SO Is "Awaiting Shipping",while Head Status Of The Same SO Is "closed".

(Doc ID 1998943.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Transaction Fulfillment

Order header status is closed with open line status 'Awaiting Shipping'

Expected order header status will not be closed while there is line open.

1.Create sales order with 1 line in last month.Booked.
2.In next month, add a new line with different item,same quantity.
Updated line1 quantity to 0, add a cancel reason.
Then sales order header will be closed. Though the second line status is
awaiting shipping.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms