Depot Repair Receiving Error - Item Is Invalid Or Does Not Exist In The Warehouse

(Doc ID 1999095.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to receive an item through Depot Repair the following error occurs.

Errors
"The Item specified is invalid or does not exist in the warehouse you specified. Please enter a valid item-warehouse combination."



Steps
1. Create a Repair Order
2. Create Logistics Lines and RMA line
3. Try to receive the RMA

Changes

 

Cause

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