Cannot Define New Content From ISupport System Administrator (Doc ID 2000303.1)

Last updated on FEBRUARY 18, 2017

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Homepage

When attempting to define content in the Content Section of iSupport System Administrator the following error occurs.

ERROR
-----------------------

oracle.apps.ibu.homepage.MesBinRenderer is not a valid class name.,

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

iSupport System Administrator resp >> HomePage >> Content Section:

Enter the details and try to save, error occurs.


Cause

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