Cannot Define New Content From ISupport System Administrator

(Doc ID 2000303.1)

Last updated on FEBRUARY 18, 2017

Applies to:

Oracle iSupport - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Homepage

When attempting to define content in the Content Section of iSupport System Administrator the following error occurs.


oracle.apps.ibu.homepage.MesBinRenderer is not a valid class name.,

The issue can be reproduced at will with the following steps:

iSupport System Administrator resp >> HomePage >> Content Section:

Enter the details and try to save, error occurs.


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