When Applying Patch：19659562, Two iem JSP File Errors happen

(Doc ID 2000334.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Server Components

When applying the Patch：19659562, JSP file's error happen

The two following JSP file cause an error when applying for patch:19659562.

- iemsa_customersearch.jsp
- iemsa_customersearchac.jsp

ERROR
-----------------------

[8804] !!COMPILATION ERROR(0) iemsa_customersearch.jsp:
_iemsa__customersearch.java:1549: cannot find symbol
symbol : method jsEncode(java.lang.String)
location: class oracle.apps.fnd.security.HTMLUtil
  out.print(oracle.apps.fnd.security.HTMLUtil.jsEncode(IEMUtil.dealWithQuotes(pCustomerID)));


[8804] !!COMPILATION ERROR(0) iemsa_customersearchac.jsp:
_iemsa__customersearchac.java:1533: cannot find symbol
symbol : method jsEncode(java.lang.String)
location: class oracle.apps.fnd.security.HTMLUtil
  out.print(oracle.apps.fnd.security.HTMLUtil.jsEncode(IEMUtil.dealWithQuotes(pCustomerID)));

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms