Field Service - Plan Board: Error "APP-CSF-223257: Error in CMS.HANDLER" When Committing Schedule (Doc ID 2000655.1)

Last updated on APRIL 13, 2017

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Getting error while hitting the "OK" button on the 'Commit Schedule' form.

Error:

APP-CSF-223257: Error in CMS.HANDLER:
ORA-04062: signature of package "APPS.CSF_TASKS_PUB" has been changed.

Steps:

(R) Field Service Dispatcher
(N) Dispatch Center
 - Click on plan board
 - Highlight the technician
 - Right click: Commit Schedule

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms