Errors After Exiting Mass Change By Clicking Cancel On Today's Orders (Doc ID 2000926.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Trx Changes & Cancellations

When open order after exiting 'Mass Change' without changing anything for order lines (you exit 'Mass Change' by clicking button 'Cancel') on Today's Orders->Lines
the following error occurs.

ERROR
-----------------------
User Defined Exception

Operating unit is required to determine the value of a
System Parameter

ORG ID is required

Note:it only happens on 'Today's Orders->Lines', it does not happen on 'Today's Orders->Summary, and it does not happen on Order Organizer->Search Results,

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Create 2 new orders
2) Click 'Today's Orders'
3) Click 'Lines'
4) Select all the lines of the 2 orders
5) Select 'Tools->Mass Change'
6) Exit the 'Mass Change' for by clicking button 'Cancel'
6) Open order by clicking button 'Open'
7) Then the mentioned errors happen

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are getting unexpected errors

Cause

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