My Oracle Support Banner

Errors After Exiting Mass Change By Clicking Cancel On Today's Orders (Doc ID 2000926.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Trx Changes & Cancellations

When open order after exiting 'Mass Change' without changing anything for order lines (you exit 'Mass Change' by clicking button 'Cancel') on Today's Orders->Lines
the following error occurs.

User Defined Exception

Operating unit is required to determine the value of a
System Parameter

ORG ID is required

Note:it only happens on 'Today's Orders->Lines', it does not happen on 'Today's Orders->Summary, and it does not happen on Order Organizer->Search Results,

The issue can be reproduced at will with the following steps:
1) Create 2 new orders
2) Click 'Today's Orders'
3) Click 'Lines'
4) Select all the lines of the 2 orders
5) Select 'Tools->Mass Change'
6) Exit the 'Mass Change' for by clicking button 'Cancel'
6) Open order by clicking button 'Open'
7) Then the mentioned errors happen

The issue has the following business impact:
Due to this issue, users are getting unexpected errors


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.