Not Able To Update IB On A Bill Only Line Through Installation Details Form
(Doc ID 2001875.1)
Last updated on MARCH 08, 2017
Applies to:Oracle Installed Base - Version 12.2.3 and later
Information in this document applies to any platform.
Customer needs the ability to do bill only for the original Loaned unit(which got consumed in the field), and update the IB(to transfer ownership/status)
- This is a case for a loaner Kit(which was shipped on a earlier Sales Order transaction - Item A Serial A, having child component Serial B). Now Serial B(child component) gets consumed in Field. So, for that child consumed Unit, a bill only Sales Order line is added
From this Bill only transaction, how to get the IB updated(Serial B) to transfer ownership/Status(It is no more our loaned unit, we need to change the title).?
We need the IB for the child component to get updated, not the rest of the Configuration.
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