PROBLEM: Archiver Is Not Capturing Multiple Checks In The Run (Doc ID 2001914.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Core Payroll - General

ACTUAL BEHAVIOR
---------------
Process 4 separate payments for an employee, see that only the last two payments are archived

EXPECTED BEHAVIOR
-----------------------
All payments to an employee should be archived

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set up regular earnings and supplemental earning on element entries.
2.Process the Payroll
3. Run prepayment
4. Run payroll archive.
5. Archive does not pick up the regular earnings

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the archived data for every payment for an employee

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms