Not Allowing To Create A Party Relationship Between Two Parties

(Doc ID 2001981.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle TeleSales - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Relationship

When attempting to create organization to Organization relationship in Telesales
the following error occurs.

ERROR
-----------------------

Please specify a party type of Person as either the subject or the object for the contact relationship record


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Telesales eBusiness center form

2. Query an Organization

3. In relationship tab,  create a relationship,  get message:

    Please specify a party type of Person as either the subject or the object for the contact relationship record

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms