Customer Merge Fails With Error ZX_PARTY_MERGE_PKG.MERGE_PTP_SITES (Doc ID 2002027.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Trading Community - Version 12.0 to 12.1.3 [Release 12 to 12.1]
Oracle E-Business Tax - Version 12 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Transaction Data is not getting merged after running Customer merge. 
Also sometimes there is an error in the merge log with following message.

Error: Merge failed in procedure ZX_PARTY_MERGE_PKG.MERGE_PTP_SITES for entity ZX_PARTY_TAX_PROFILE

Error executing procedure ZX_PARTY_MERGE_PKG.MERGE_PTP_SITES for entity HZ_PARTY_SITES
Error: Aborting Batch
Error: ORA-06502: PL/SQL: numeric or value error: character string buffer too small

Cause

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