From Field In Workflow Email Contains Only Email Address (Doc ID 2002242.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Workflow Issues

From field in workflow email contains only email address


ERROR
-----------------------

In the workflow notifications e-mail, the `From' field does not clearly indicate it is a Workflow notification.
It should be as follows.
From: Workflow Notification-lcd12
Instead it simply shows:
MarJo.Sanderson@navistar.com

Issue is observed in email From and not notification From


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Approve a Lease contract, and check workflow related mails

Cause

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