Trying To Approve A Prospective Supplier Registration Is Giving Error Cannot Find The Supplier That Has Been Approved

(Doc ID 2002562.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle iSupplier Portal - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.


When attempting to approve a prospective supplier, the following error occurs:

"Cannot find the supplier that has been approved"



The issue can be reproduced at will with the following steps:

1. Go to Prospective Supplier Registration page
2. Fill out all the mandatory fields, and get confirmation:
    Thank you for registering your company. Your registration has been submitted for approval and you will be notified of your registration status via email in due course.
3. Navigate to Supplier Profile Administrator (or Purchasing / Supply Base / Suppliers)
4. Choose Prospective Supplier Registrations
5. Click on review for a prospective supplier
6. Click 'Approve'
    See the error:
    "Cannot find the supplier that has been approved"


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms