Field Service Product Level Skills List Of Values Are Null (Doc ID 2002855.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.1.3.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.3 version, Field Service Skills management

ACTUAL BEHAVIOR
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When trying to select a Skill Type name for resource, there is no values in LOV

EXPECTED BEHAVIOR
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expect to find values in LOV

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in Field Service Manager responsibility
2. Open Skill Management
3. Under Resource tab, select Product Skills, try to select Name LOV



Cause

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