Internal Sales Order Receipt Problem: " Error: G_EXC_ERR" (Doc ID 2003017.1)

Last updated on JUNE 04, 2015

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Mobile Receiving

Internal Sales Order Receipt problem

Client refreshed the test instance and applied RUP9 and  Patch 19540282_R12.INV.B_R12_LINUX  but the internal sales order receipt issue is happening again.
This is kind of surprising because RUP9/19540282_R12.INV.B_R12_LINUX combination is what was tested previously and it solved the problem.

Client is  trying to do a receipt for an internal sales order via a mobile device.
The following error is displayed: "Online transaction failed. Press any key to continue."

This is a mobile error, only.  The receipts can be done successfully on the desktop.

ERROR
-----------------------
Online transaction failed.


STEPS
-----------------------
1. Apply RUP 9 or 10 and Patch 19540282_R12.INV.B_R12_LINUX
2. Attempt to do receipt for an internal sales order via a mobile device.
3. See error


Cause

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