Quick Retropay, Retropay (Enhanced) and Payroll Run Errors With Signal 6 Or Signal 11

(Doc ID 2003133.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Payroll - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Quick Retropay (Enhanced), Retropay (Enhanced) and Payroll run errors with Signal 6 or Signal 11.

+---------------------------------------------------------------------------+
Payroll: Version : 12.0.0

Copyright (c) 1979, 1999, Oracle Corporation. All rights reserved.

QUKRETRO module: Quick RetroPay (Enhanced)
+---------------------------------------------------------------------------+
Current system time is 04-FEB-2015 08:01:40
+---------------------------------------------------------------------------+
Oracle Human Resources Generic Process
...etc...
[stack]
stat_low = 6
stat_high = 0
emsg:was terminated by signal 6
/u01/ENVZ/app/appl/pay/12.0.0/bin/PYUGEN
Program exited with status -1
+---------------------------------------------------------------------------+
Executing request completion options...

Output file size: 0

Finished executing request completion options.
+---------------------------------------------------------------------------+
Concurrent request completed
Current system time is 04-FEB-2015 08:16:28
+---------------------------------------------------------------------------+

 
STEPS
The issue can be reproduced at will with the following steps:

1. Log into Payroll responsibility
2. N: View > Requests > Submit a New Request > Single Request

  Submit Quick Retropay, Retropay (Enhanced) or Payroll Run.

 

Cause

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