After Charging Time the Resource Transaction is NOT Commited to the Database (Doc ID 2003148.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, when user performs Charge time in EAM module the message "Resource Transaction has been successfully completed" but the resource transaction is not recorded into the database

EXPECTED BEHAVIOR
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Expect resource transactions to become visible in pending Resource Transactions or in View Resource Transactions forms.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create resource, charge type=Manual, link an instance (employee)
2. Create Work Order (WO) > add operation, resource, instance
3. Charge time > apply > receive confirmation message
3. Go to pending Resource Transactions or in View Resource Transactions forms > transaction is not visible



Cause

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