Cancelling An Order Line Errors With A Mandatory Constraint To Generate Unique Record In ZX_Lines_Det_Factors Is Violated With Error
(Doc ID 2003560.1)
Last updated on JUNE 07, 2021
Applies to:Oracle Order Management - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.
When attempting to cancel an order line, the following error occurs:
Please generate FND Debug Log and list of the invoice and log a Service Request
Error: An unexpected error has occurred. Please contact your system administrator.
1. Order Management responsibility (OM)
2. Navigation: Orders,Returns -> Order Organizer
3. Query order
4. Actions -> Cancel
Same error occurs when trying to do Actions > Price Order.
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