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Depot Repair: Why Do Some Items Not Appear In The Repair Order Find Customer Form (Doc ID 2004006.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Goal

 When using the 'Find Customer' screen from the Repair order form  ( From the Repair Order form navigate to Tools > Find Customer) why are some items are not found in the LOV for the Item field?

Solution

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