Not Able To Change The Timecard Approver Name To The Correct One (Doc ID 2004092.1)

Last updated on JULY 04, 2016

Applies to:

Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Not able to change the Timecard Approver name to the correct one.

Note: Two employees have the same name. HR Department accidentally entered the wrong one in the Time card Approver field on flexfield GREs and other data on Assignment screen.

HR Department updated to the right person, but the system is not updating it in the backend to reflect that change.

The flexfield that holds the timecard approver uses the global name which is the same for both employees.

 


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

     1. People >> Enter and Maintain  

     2.  Query for an employee

     3. Assignment screen >> Statutory Information >> GREs and other data:

                GRE: City of Vancouver
                Timecard Required: Yes.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms