Annual Leave Approval, Errors: ORA-20001: This person is not eligible for the element associated with this absence type (Doc ID 2004253.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Assignment,Term,Pay,ChgMgr,LOA

When attempting to approve a Leave of Absence, through an Email notification, the following error occurs.

ORA-20001: This person is not eligible for the element associated with this absence type



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Employee self service - Leave of Absence - create a new LOA
2. Login as the Manager, open the notification from Email.
3. The error is displayed.



Cause

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