RTI Fails For One Employee: number of normal hours worked is missing for assignment (Doc ID 2004382.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, UK Payroll, on production instance

When attempting to generate the FPS file, the following error occurs.

ERROR
-----------------------
The number of normal hours worked is missing for assignment 117622-2
Error ORA-20001: Errors found while archiving data
ORA-06512: at "APPS.PAY_ARCHIVE", line 1207
ORA-06512 at line 3
has occurred in table pay_archive.process_employee at location 1108


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From UK HRMS Manager responsibility
2. Process the payroll run, prepayments and FPS 14/15 processes
3. Review the results and log files generated.



Cause

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