Deactivating/Reactivating Asset Number Throws Error The Object Version Number passed does not match with the one existing in Installed Base tables (Doc ID 2004570.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

When deactivating and reactivating asset numbers, the following error is occuring

Update procedure failed with the following error message: The Object Version Number passed does not match with the one existing in Installed Base tables.


The issue can be reproduced at will with the following steps:
1. Responsibility: Maintenance Super User.
2. Remove asset from hierarchy
3. Deactivate asset via Asset Numbers form
4. Re-activate asset via Asset Numbers form
5. Receive the aforementioned error

Cause

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