Spares Management: Parts Requirements Display Duplicate Lines (Doc ID 2004755.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Parts & Item Issues Laptop

ACTUAL BEHAVIOR
---------------
Parts requirement shows multiple lines (duplicates) for the same part and order. This happens in Field Service Wireless, but also in the generic parts requirement OAF page.

EXPECTED BEHAVIOR
-----------------------
No duplicates should exists
 

STEPS
-----------------------
In Spares Management, query Requirement Number 10748 ... 3 items were returned ..
In Field Service Admin Portal -> Show Service Request -> Parts ... noted that duplicates were found for items 00DN172, 44D0186 and 95Y4873



Cause

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