New Instance Was Created From Change Part Job (Doc ID 2005113.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


Create a change part job in Depot Repair to change part number on existing instance and keep original serial number, the result creates a new instance instead of modify the existing instance.

Steps to Reproduce:


1. Return a serial number instance.
2. Create a chart 'Part Only' job in Depot Repair  and issue the instance into the job
3. Complete the job
4. Check installed base record for WIP assembly completion and found a new instance is created instead of modify the existing instance

Cause

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