Unable To Change End Date Approvals (AME) Responsibilities (Doc ID 2005163.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Approvals Management - Version 12.1.3 and later
Oracle Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Shared HR Issues 

When attempting to end-date the AME Responsibilities,
the following error occurs.

ERROR
-----------------------
ORA-20001: APP-FND-01972: Error in FND_USER_RESP_GROUPS_API.Update_Assignment: Cannot update this row because there is no direct assignment of the user <USERID> to the role FND_RESP|PER|AME_ADMIN_USER_RESP|STANDARD in the Workflow User/Role tables. has been detected in FND_USER_RESP_GROUPS_API.UPDATE_ASSIGNMENT.
ORA-06512: at "APPS.APP_EXCEPTION", line 72
ORA-06512: at "APPS.FND_USER_RESP_GROUPS_API", line 29
ORA-06512: at "APPS.FND_USER_RESP_GROUPS_API", line 841


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. NAvigate to System administrator


Cause

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