Unable to Complete an Invoice Due to Error - This Action Has Been Blocked to Avoid Inaccurate Accounting Entries (Doc ID 2005663.1)

Last updated on OCTOBER 20, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

You are attempting to complete an invoice with multiple lines and receive the following error:

Error:
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services

Debug log shows:

ARP_BALANCE_CHK.Check_Transaction_Balance (+)
GL_DATE : 24-APR-2015
Net Amount :108.67
Net Acctd Amount :108.67
ARP_BALANCE_CHK.Check_Transaction_Balance - OUT_OF_BALANCE
This action has been blocked to avoid inaccurate accounting entries. Please contact Oracle Support Services
EXCEPTION: arp_process_header.post_commit()
---------- parameters for post_commit() ---------
p_form_name = ARXTWMAI
p_form_version = 70.1
p_customer_trx_id = 1059937
p_previous_customer_trx_id =
p_complete_flag = Y
p_trx_open_receivables_flag = Y
p_prev_open_receivables_flag =
p_creation_sign = P
p_allow_overapplication_flag = N
p_natural_application_flag = Y
arxtwmai_form_main.arxtwmai_main(ON-ERROR)+


Steps to Reproduce:
Responsibility:  Receivables Manager
Navigation:   Transactions > Transactions

1. Query Invoice in question in Transactions form
2. Click Complete button

Cause

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