Unable To End Date Role For Salesrep

(Doc ID 2005804.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Payment

When attempting to end date the role on the resource, the following error occurs.

"A paysheet already exists for this resource's payment plan, so you cannot update it."

The issue can be reproduced at will with the following steps:
1. CRM Resource Manager responsibility
2. Open the resource
3. End date the sales compensation role on the resource


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms