Unable To End Date Role For Salesrep (Doc ID 2005804.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Incentive Compensation - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Payment

When attempting to end date the role on the resource, the following error occurs.

ERROR
-----------------------
"A paysheet already exists for this resource's payment plan, so you cannot update it."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. CRM Resource Manager responsibility
2. Open the resource
3. End date the sales compensation role on the resource


Cause

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