UPK 12.1 In-application Support For Siebel 8.1 With "Unauthorized To Access This Content" Error
(Doc ID 2005961.1)
Last updated on MARCH 01, 2018
User Productivity Kit - Version 18.104.22.168 and later Information in this document applies to any platform.
On : 22.214.171.124 version, Help Menu Integration - Siebel
UPK 12.1 in-application support for Siebel 8.1 with "Unauthorized to access this content" error
Following UPK In-Application Support for Version 12.1 document, created Siebel content, published it on knowledge center, built the IAS configuration in the content with additional link for Siebel original help, exported the instance configuration, zipped the hemi folder, modified Siebhelp.css file on Siebel server with behavior:url(../hemi/siebel7.htc), copied and unzip the zipped hemi folder to ../SWEApp/Public/. After clicking the help button in Siebel, it goes to UPK player on the knowledge center with "Unauthorized to access this content." error, even click UPK knowledge Center "Home", the player is working.
"Unauthorized to access this content."
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