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Chargeback Created from Trade Management Has Due Date with a Time Stamp which Prevents Adjustments to be Created (Doc ID 2006107.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Receivables - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Claim Settlement

The chargebacks created from Trade Management have the timestamp on the due dates on the AR_PAYMENT_SCHEDULES_ALL table.
Because of the timestamp, the system is preventing adjustments to the Chargeback.
This is not happening for the chargebacks created from AR.

Steps to Reproduce:
1. create a Chargeback in Trade Management using Chargeback settlement Method

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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