Close: There Is No Action When User "Parent Asset Number" Link On EAM_GN_ASSET_HIER_DETAIL Page (Doc ID 2006670.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Asset Definition

ACTUAL BEHAVIOR
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When attempt to select link of Parent Asset Number in child asset details in Asset Hierarchy view, the Parent Asset Number page does not appear.

EXPECTED BEHAVIOR
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The Parent Asset Number page should appear after select link of Parent Asset Number in child asset details in Asset Hierarchy view.

STEPS
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The issue can be reproduced at will with the following steps:
  N) Maintenance Super User > Asset > Capital => Search Asset Number
  => Find Asset => Click “Go” Button to view Hierarchy
  Click expand hierarchy to extend the tree
  Click selected child asset
  Clink link of Parent Asset Number in child asset details
  Can't go Parent Asset

Cause

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