Basic Troubleshooting Information for Duplicate Sales Order Transactions Stuck in Inventory Tables [Video] (Doc ID 2006832.1)

Last updated on MAY 12, 2015

Applies to:

Oracle Shipping Execution - Version 12.0.3 to 12.2.4 [Release 12.0 to 12.2]
Oracle Inventory Management - Version 12.0.0 to 12.2.4 [Release 12.0 to 12.2]
Information in this document applies to any platform.
This document includes all versions of R12 and later

Goal

This document provide basic troubleshooting techniques to  identify and fix duplicate sales order transactions between the following tables:
MTL_TRANSACTIONS_INTERFACE ,MTL_MATERIAL_TRANSACTIONS_TEMP and MTL_MATERIAL_TRANSACTIONS.

Provide information regarding the Root Causes of this data corruption, how to verify your code level and confirm if you are already in a known fixed version, and how to avoid recurrence of this issue.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms