Oracle iSupport: Performance Issue In 'Accounts' Tab (Doc ID 2006933.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iSupport - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

From iSupport > Accounts tab:
After loading legacy Installed Base data, the page does not load.

Steps:

1. Load Legacy data into Installed Base (CSI) tables.
2. Navigate to Oracle iSupport > Account tab

=> Page does not load information.

Cause

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