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Invoices are not Automatically Approved if the Invoice has the Status "APPROVAL FAILED" when is use "Process All Invoices" Command (Doc ID 2007320.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

The system doesn't auto-approve if the invoice has the status "APPROVAL_FAILED", this is happening for all invoices that was manualy matched after the "Process All Invoice" command was run.

Steps:

1. Go to "Financial - Process Management - Process All Invoice">> run "Process All Invoices"

2. Go to "Financial - Payment Invoice Management - Payment Invoice" >> select an invoice and do a "Manual Match"

3. Go to "Financial - Process Management - Process All Invoice">> run "Process All Invoices">> check the invoce that was Manual Match, this invoice was not approve.

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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