Unable To Save Folder Changes in Quick Sales Order Form: "Please Enter Unique Folder"

(Doc ID 2007428.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

After upgrade 11i to 12.2.4:
You cannot save a change to an existing folder due to this error:

ERROR
----------
"The changes you have made to this public folder will cause it to be saved as your own private folder do you want to proceed with saving the folder?
  OK:
error ""please enter unique folder


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Quick Sales Order (QSO) form > click on 'Folder icon' > select folder name 'OM Entry'
3. Navigate to Others tab > move one of the columns to the left > tried to save get the error

Cause

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