When Attempting to Process a Termination Life Event, Errors: APP-BEN-91704 Cannot determine dependent coverage end date
(Doc ID 2007524.1)
Last updated on JUNE 07, 2017
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
On 12.1.3 version in Oracle Advanced Benefits,
When attempting to process a Termination life event, the following error occurs for some employees:
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to People > Benefits Service Center.
2. Query the employee in question.
3. Attempt to process the Termination life event.
- Error occurs.
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