Interface Trip Stop Errors With L_MSG_DATA=ORA-20002: 3100: Item 'OEOL/XXXXXXX' does not exist. in Package OE_ORDER_WF_UTIL Procedure Create_LineFork

(Doc ID 2007878.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Interface Trip Stop(ITS) ,the following error occurs.

ERROR
-----------------------

error in split_line User-Defined Exception
error in Ship_Confirm_Line User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=ORA-20002: 3100: Item 'OEOL/2148261' does not exist. in Package OE_ORDER_WF_UTIL Procedure Create_LineFork
Order Number :111479 Line Number :

L_MSG_DATA=User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure CreateStart_LineProcess
Order Number :111479 Line Number :

EXIT Save_API_Messages
ship_confirm_new UNEXPECTED ERROR : User-Defined Exception
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Super User Responsibility
2. Shipping
3. Interfaces

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms