My Oracle Support Banner

Interface Trip Stop Errors With L_MSG_DATA=ORA-20002: 3100: Item 'OEOL/XXXXXXX' Does Not Exist. in Package OE_ORDER_WF_UTIL Procedure Create_LineFork (Doc ID 2007878.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Interface Trip Stop(ITS), the following error occurs:


ERROR
-----------------------

error in split_line User-Defined Exception
error in Ship_Confirm_Line User-Defined Exception
error in handle_nonbulk_mode User-Defined Exception
ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=ORA-20002: 3100: Item 'OEOL/XXXXXXX' does not exist. in Package OE_ORDER_WF_UTIL Procedure Create_LineFork
L_MSG_DATA=User-Defined Exception in Package OE_ORDER_WF_UTIL Procedure CreateStart_LineProcess
ship_confirm_new UNEXPECTED ERROR : User-Defined Exception


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Order Management Super User Responsibility
2. Shipping
3. Interfaces

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.