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Approval Notification For A Requisition Amendment Does Not Show Differences (Doc ID 2007976.1)

Last updated on JUNE 20, 2019

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, with Contract Lifecycle Management (CLM), Release 12.2.3 and later, when an amendment is submitted for approval, the approval notification does not show the differences (changes) for the requisition.


Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Login as the requester user using CLM iProcurement responsibility.
2. Click the Requisitions tab.
3. Select the approved requisition to amend, select the Change option, and click Go.
4. On the Requisition Amendment Shopping Cart page, make a change to the line(s), such as the quantity.
5. Proceed to checkout and submit the requisition amendment for approval.
6. Login as the approver user
7. From the Worklist, open the notification. The notification page only shows the new values to be approved. It does not show the original values prior to the change request.

By contrast, when using the non-CLM iProcurement responsibility, the approval notification displays both the old values and new values of the requisition, so the approver can see what changes were made.



Business Impact

Due to this issue, approver users have difficulty determining what changes were made on the CLM requisitions.



Cause

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In this Document
Symptoms
Cause
Solution
References


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