Supplier Registration Shows "Unable To Perform Transaction On The Record" (Doc ID 2008139.1)

Last updated on FEBRUARY 22, 2021

Applies to:

Symptoms

On Applications 12.2.4

Stale date error occurs when entering another field in UDA section, click Save for Later
Error:
Unable to perform transaction on the record.
Cause: The record contains stale data. Te record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data.

Pre-requisite:
Setup a few Supplier UDA values
Setup the UDA in Supplier Registration via "Supplier Onboarding Configuration"

Steps:
1. Invite Supplier
2. Enter Company Information
3. Enter Address, Contact ...
4. Enter a field in UDA section, click Save for Later
5. Enter another field in UDA section, click Save for Later
6. Error occurred

Unable to perform transaction on the record.
Cause: The record contains stale data. The record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data

Cause

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