Supplier Registration Shows "Unable To Perform Transaction On The Record"

(Doc ID 2008139.1)

Last updated on JANUARY 14, 2018

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On Applications 12.2.4

Stale date error occurs when entering another field in UDA section, click Save for Later
Error:
Unable to perform transaction on the record.
Cause: The record contains stale data. Te record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data.

Pre-requisite:
Setup a few Supplier UDA
Setup the UDA in Supplier Registration via "Supplier Onboarding Configuration"

Steps:
1. Invite Supplier
2. Enter Company Information
3. Enter Address, Contact ...
4. Enter a field in UDA section, click Save for Later
5. Enter another field in UDA section, click Save for Later
6. Error occurred

Unable to perform transaction on the record.
Cause: The record contains stale data. The record has been modified by another user.
Action: Cancel the transaction and re-query the record to get the new data

Cause

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