R12 OIE: APEXP Errors at Manager (Shortpay) Approval Subprocess/Verify With Mgr the Amt Approved With Policy Violations ERROR #EXCEPTION (Doc ID 2008195.1)

Last updated on OCTOBER 16, 2015

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
APEXP Expense Approval Workflow
Manager (Shortpay) Approval Subprocess
Verify With Mgr the Amt Approved With Policy Violations
ERROR #EXCEPTION

Symptoms

On : 12.1.3 version, Expenses Administration Utils

An Expense Report is stuck in workflow at "Pending System Administrator".  Review of the wfstatus diagnostic file shows the following:

ERROR
-----------------------
Manager (Shortpay) Approval Subprocess/Verify With Mgr the Amt Approved With Policy Violations ERROR #EXCEPTION


STEPS
-----------------------
The issue cannot be reproduced at will. The error is occurring for a single expense report.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the user cannot be paid for this report.

Cause

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