Field Service - Inactive Sub Inventories Visible When Returning Parts Using Parts Transfer (Doc ID 2008681.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Field Service Engineer Portal

Actual Behaviour

When performing a Parts Transfer in Field Service Technician Portal the list of available Destination Sub Inventories includes inactive Sub Inventories

Expected Behavior

Expect only active Sub Inventories to be available in the List of Values (LOV)

Steps To Reproduce

  1. (R)Field Service Technician Portal
  2. (N)Dashboard>Quick Link>Trunk Stock Management
  3. Simple Search>Enter Sub Inventory>(B)Go
  4. For one of the returned items>(B)Transfer
  5. Enter Serial Number to transfer
  6. Click on the magnifying glass for Destination Sub Inventory
  7. List of all sub inventories is displayed - including Inactive sub inventories

Cause

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