Responsibilities Missing and JBO-30012 Error On EBS 12.x Home Page (Doc ID 2008925.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Applications Framework - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Randomly, when we login to EBS we come across the below errors immediately on the home page after login and no responsibilities show on the Home Page:

Error while invoking Main Menu. JBO-30012: A cookie for session 9XFytihtgYUnrt6m1i91j4AlYY and application oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM has already been registered with application pool oracledb.us.orgDBA31oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM. The cookie must be removed first.

Error while invoking Main Menu. Application: FND, Message Name: FND_NO_TRANSACTION_ID.

Changes

 Upgraded from R12.1.3 to R12.2.4.

Cause

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