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R12 E-Business Suite Framework Users Are Unable To Login And Responsibilities Missing Due To Error 'JBO-30012: A cookie for session 'nnnn' and application oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM has already been registered'' (Doc ID 2008925.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Applications Framework - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications Framework, OA Framework related issues

 

 

 

 

 

When users login to E-Business Suite the below errors are returned on the home page, and no responsibilities are displayed:


Error while invoking Main Menu. JBO-30012: A cookie for session 'nnnn' and application oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM has already been registered with application pool oracledb.us.orgDBA31oracle.apps.fnd.framework.navigate.server.OANavigatePortletAM. The cookie must be removed first.

Error while invoking Main Menu. Application: FND, Message Name: FND_NO_TRANSACTION_ID.

Changes

 Upgraded from R12.1.3 to R12.2.4.

Cause

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