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Attempting to Save Enrollment Changes, Errors: APP-PAY-07155: The HR Object is invalid (Doc ID 2008942.1)

Last updated on NOVEMBER 16, 2020

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version in Oracle Advanced Benefits,

When attempting to save changes to medical during Open enrollment, the following error occurs:

 

APP-PAY-07155: The HR Object is invalid.



Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Enter and Maintain and create a new employee with contacts as of 03-APR-2014.
3. Process the New Hire life event as of 03-APR-20XX and enroll in the medical plan "BlueCare HMO EE & Family - PreTax"
4. Go to Designee and cover the eligible contact and enter the certificate received date.

Required certification is received and enrollment is no longer suspended.

5. Close the New Hire life event and process an Open life event on a later date following adding a new eligible contact.
6. Keep the existing enrollment in "BlueCare HMO EE & Family - PreTax" and designate the new contact.
7. Now change the enrollment to "BlueOptions POS/PPO EE & Family – PreTax" and save.

Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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