Approval for RMA is Not Routed to the Second Approver in Approval Setup (Doc ID 2009058.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The Approval for a Return sales orders (RMA) is not routed to the second member in the approval setup . It only goes to the first list member

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms