Sales Order Version History Not Showing Data For Earlier Versions (Doc ID 2009097.1)

Last updated on MAY 14, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Install / Upgrade

ACTUAL BEHAVIOR
---------------
Sales order version history not showing complete data for earlier versions. Some columns are null in Version Comparisons window

EXPECTED BEHAVIOR
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Sales order version history should show complete data for earlier versions.

STEPS
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The issue can be reproduced at will with the following steps:
1. In OM Responsibility > Sales Order, Query Sales order of version>0, click Actions > Version History.
2. Then click Compare Button, Version Comparisons form displayed, however at Lines Tab, some columns are NULL.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see all the value in Version Comparisons window.

Cause

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