Last Payment Amount Is Not Correct When Two Receipts are Entered In Different Currencies (Doc ID 2009315.1)

Last updated on FEBRUARY 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When two receipts are entered in the same day, for the same customer, in different currencies.  The Last Payment Field is not reflecting the last receipt correctly.


Steps to Reproduce:

Responsibility: Receivables Manager
Navigation
: Receipts/Receipt

1. Enter a receipt for USD for $15, it shows correctly in IEX header.
2. Enter a receipt for EUR for $16, it shows correctly in IEX header.
3. Enter a receipt for USD for $18. It still shows the previous receipt for EUR.

 

Cause

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